Privacy Policy

At VidMate, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our app and services. By using VidMate, you agree to the terms of this Privacy Policy.

Information We Collect

We collect two types of information:

Personal Information

When you use VidMate, you may provide us with personal information such as:

  • Email address
  • Device information (such as model, operating system, and version)
  • Usage data (such as interactions within the app)

Non-Personal Information

We also collect non-personal information that is automatically collected when you use VidMate, such as:

  • IP address
  • Browser type and version
  • Device type and unique device identifiers
  • Log data (such as time of visit, pages viewed, and errors encountered)

How We Use Your Information

We use the information we collect to:

  • Improve and personalize your experience with VidMate.
  • Analyze usage patterns to enhance the app’s functionality and performance.
  • Communicate with you (for customer support, product updates, etc.).
  • Ensure compliance with our Terms and Conditions and legal obligations.
  • Provide support related to your account or inquiries.

Sharing Your Information

VidMate does not share, sell, or rent your personal information to third parties without your consent, except in the following cases:

  • Service Providers: We may share your information with third-party service providers who assist in operating the app, processing payments, or providing customer support. These providers are obligated to protect your information.
  • Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations, court orders, or to protect our rights, property, or safety, and those of others.

Cookies and Tracking Technologies

VidMate may use cookies and similar tracking technologies to:

  • Enhance user experience
  • Track the performance of the app
  • Remember your preferences
  • Analyze usage patterns

You can manage your cookie preferences through your device settings.

Data Security

We take the security of your personal information seriously and implement reasonable physical, electronic, and managerial procedures to protect the data we collect. However, no method of electronic storage or transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information by contacting us.
  • Opt-out of communications (such as marketing emails) by following the instructions in the emails or contacting us directly.

Children’s Privacy

VidMate does not knowingly collect or solicit personal information from children under the age of 13. If we discover that we have collected personal information from a child under 13, we will take immediate steps to delete that information.

Third-Party Links

VidMate may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of those third parties. We encourage you to review the privacy policies of those third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated Privacy Policy on this page with the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [[email protected]]